We’ve resumed operations in stores (ION, [email protected], VivoCity, Funan and Jem) and we can’t wait to see you.
Your health & safety are our top priority :)
We’ve implemented additional measures to make sure you and our team feels safe in the stores:
SafeEntry - To facilitate contact tracing, you’ll be asked to check into venues by using TraceTogether-only SafeEntry.
Queue Systems - Our Queue System will be temporarily suspended to allow for safe-distancing
Contactless Payment is encouraged :)
Sanitisation - Our wonderful staff have been trained and briefed in personal hygiene practices and standards which include but not limited to frequent hand washing and sanitisation, temperature checks, health declarations and more.
Daily and hourly disinfecting of all surfaces which include our fitting rooms, cashiers, and back of house spaces.
Sanitisers are provided at all entrances, cashiers and each fitting room for your use.
Touch screens will be temporarily turned off
Brand-new pieces will be provided at the cashier for purchase
All returns will be held and disinfected for 1 day before returning back to the floor
We’re mindful of the safety of our customers, team members, partners and the community and as we start finding our way around the new normal, let’s continue the practice of Safe Shopping:
Keep at least 1 metre apart while shopping.
Stand at the demarcated queue lines at the cashier and fitting rooms.
Protect our community! Do not visit our store while unwell or self-isolating. We remain 24/7 online ;)
Super Special Considerations have been provided to the existing Returns & Exchange Policy in view of the recent developments in the Covid-19 situation in Singapore, so you will have better flexibility in returning or exchanging your order(s).
For in-store purchases and online orders made from 17 April through 30 June 2021:
You may return or exchange your order(s) anytime from now till 31 August 2021. Exchanges are made in-stores only
Our Customer Care team is available 24/7 at [email protected]
Follow us and our New Arrivals @lovebonito.