Returns Information

You'll receive Store Credit equivalent to the purchase value of the item into your Love, Bonito account. Store Credit is non-refundable and non-transferrable. Credits in a Love, Bonito account do not expire. Ever! Store Credit can be used in your...

For Online Purchases We accept returns that reach us within 30 days from the date of delivery with a valid Order Reference number. Product categories we accept include clothing and shoes. (*See exclusions below) Please make sure all items are...

Exchange an online purchase at the store Online purchases can be exchanged or returned at any of our retail stores. You must have a valid order number for your online purchase. Exchanges can only be made to the same design, of a different size ...

Purchases made on our Malaysia site (www.lovebonito.com/my) can only be returned via the following channels: Return/Exchange at our Malaysia Stores Return via CollectCo at a flat rate of RM7 Create a CollectCo return label here Find your...

We've a couple of options for you: Drop it off at one of our stores (it's free)! Fill up our returns form and pack it with your item(s) together in a parcel. You can download a copy of the form here. Return over the cashier in any of our Malaysia...

We'll drop you an email once we have processed your parcel and will have to return your order back to you. Redelivery fees may be incurred under such circumstances. If you are unsure of an item's eligibility to be returned, you may check your order...

You'll receive Store Credit to your account within 14 business days from when we receive your order. Once your return order has been processed, the return status will be updated in your account's dashboard here. Method of return: Via CollectCo...