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Payment Issues

I cannot proceed to pay for my order, what do I do?
We're here to help! Please take a screenshot of the error message (if any) and drop us a message here.
Why did my payment fail and what should I do?
There're a few possible reasons why your payment was unsuccessful: Your connection may have dropped during checkout Your card may have been rejected (Our number 1 tip to ensure a smooth checkout experience is making sure your Internet connection ...
Still unsure?
Drop us a note here and we'll do our very best to get back asap! Our Customer Care team works all weekdays (10am - 6.30pm SGT), excluding Singapore public holidays. Or, drop by a store and ask us IRL.
 

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