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Delivery Information

Do you deliver on weekends?

Yes, we do! Weekday deliveries: 9.00am to 6pm Saturday only: 9am to 1pm

What happens if I missed my delivery?

After 3 delivery attempts, or if it has exceeded 21 days from dispatch date, whichever is earlier, the parcel will be returned to Love, Bonito. Take note: additional redelivery fees (RM20) and return fees incurred will apply. If you've changed...

Can I request for my parcel to be left outside my residence, if there is no one home to accept my delivery?

We could, but we don't encourage it. As mentioned, we want to make sure your parcel reaches you safely, so a signature is required upon delivery! You may request for the delivery to be arranged without signing for it - but we won't be able to reimburse...

How do I change my delivery information?

You won't be able to amend your delivery info for an order once your order is placed. Fret not, drop us a message here and we'll do whatever we can to help! Just a heads up - shipping delays may occur for delivery address amendments but we promise we...

What are the delivery options and when can I receive my order?

Once your order's been made, we'll need 1 to 2 business days to get it ready before we hand it over to our delivery partner, Aramex. Aramex will deliver your order within 3 to 6 business days. Flat shipping rate of RM20 per order. Free shipping ...

Do you deliver internationally?

For information on international shipping rates and delivery time frames, please visit our international site here.

Still unsure?
Drop us a note here and we'll do our very best to get back asap! Our Customer Care team works all weekdays (10am - 6.30pm SGT), excluding Singapore public holidays. Or, drop by a store and ask us IRL.

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