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Delivery Status

What should I do if my order hasn't been delivered yet?

Check your order status here.
If your order status is 'Shipped', you may track your order under 'Delivery Status' - 'Track Order'.


If you need any assistance, feel free to contact us, here, with your Order Reference! We'd be happy to help.

Check your order status here.
If your order status is 'Shipped', you may track your order under 'Delivery Status' - 'Track Order'.

If you need any assistance, feel free to contact us, here, with your Order Reference! We'd be happy to help.

What is my delivery status?

We know you're excited for your parcel to arrive!
For International orders, your parcel will be handled by Aramex. You may track its journey with the following steps:

For orders handled by Aramex

  1. Click here to access Aramex's tracking platform
  2. Select "By Reference" option
  3. Select "Shipper Reference"
  4. Key in Reference Number: e.g LBWWXXXXXXXXX
  5. Origin Country: Singapore
  6. Between Dates: Select a valid 2-week window period

We know you're excited for your parcel to arrive!
For International orders, your parcel will be handled by Aramex. You may track its journey with the following steps:

For orders handled by Aramex

  1. Click here to access Aramex's tracking platform
  2. Select "By Reference" option
  3. Select "Shipper Reference"
  4. Key in Reference Number: e.g LBWWXXXXXXXXX
  5. Origin Country: Singapore
  6. Between Dates: Select a valid 2-week window period
 

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