Careers at Love, Bonito

The Love, Bonito woman is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products, and content for her.

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! Please send in your CV to careers@lovebonito.com with the subject title of the position you are applying for. Only shortlisted candidates will be contacted.

Open Positions

We're currently looking to fill the following positions. We're growing fast, so check back often!

Retail

Retail Associate - Flagship, Singapore

The role

As part of our pioneer team for our first ever flagship store in Singapore at 313@Somerset, you will play an important role in the building of our retail business unit and representing our brand to the masses. Reporting into the Retail Store Manager, you will be integral to the success of Love, Bonito especially as we go into hyper growth over the next few years!

Your main role is to educate our guests on the fit, silhouette, colours, fabric and features of our products. Through our guest interactions, we aim to empower women to gain confidence through styling and clothing. At Love, Bonito, we put the LB woman at the heart of everything we do.

You have to be

  • A Love, Bonito ambassador with a passion for the brand and our products

  • Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion

  • A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!

  • A performance-driven professional that drives sales through a customer-centric approach

  • An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members

  • A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness

  • A dependable co-worker who can work independently and proactively

Main responsibilities

  • Create EXCITEMENT in our product launches, workshops and events for our guests

  • Assist in providing the best customer experience, including speaking to guests and offering advice on colour, fit and silhouette to best suit their needs

  • Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor

  • Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms

  • Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take exercises

  • Cashiering duties using the POS system to process payments

  • Work with the store manager to drive store sales performance

Hours

  • Full-time: 44 hours per week, 5 day work week. Open to both opening and closing shifts.

  • Part-time: 15 - 25 hours, minimum 2 rest days

  • All staff must work at least one weekend day and on public holidays

Please send in your CV to yilyntan@lovebonito.com with the subject: "Application for Retail Associate".

Retail Store Manager - Kuala Lumpur, Malaysia

The role

You will be responsible for managing Love Bonito retail store based in KL, ensuring excellent store operations while driving store sales growth. Reporting directly into the Operations Executive, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • A passion and genuine interest in fashion and retail.

  • Superb retail store management, inventory management, multitasking and execution abilities.

  • Customer-centric and people-oriented, able to handle customers and retail staff issues well.

  • Ability to drive sales and strong conversion rate, with good knowledge of products, what works in-store and excellent visual merchandising skills.

  • An ability to think /work systematically, with impeccable judgment and discretion.

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient.

  • A self-starter, proactive and hands-on approach. Get it done right,and fast!

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets).

  • A fun, positive and charismatic personality.

Main responsibilities

  • Supervision of full-time and part time retail staff in-store, ensure smooth day-to-day operations and handle all operational issues, ensuring that it adheres to company SOP and guidelines.

  • Provide coaching, counselling and maintaining discipline of all retail staff, planning and managing staff roster and scheduling.

  • Promote key styles/new arrivals and bestselling products to drive sales and conversion in-store to achieve sales targets.

  • In charge of store inventory management, monitoring inventory levels/ageing inventory and conducting regular stock count.

  • Managing POS system, daily cash deposits/petty cash.

  • Retrieve and sending weekly store performance reports and provide feedback on customers, sell-through and overall sales.

  • Establish rapport with potential and current customers to build strong regular customer base.

  • Responsible for store maintenance, visual merchandising excellence, and housekeeping duties.

KPIs

  • Conversion Rate

  • Sell-through

  • Average Basket Size

  • Retail Sales/Revenue Growth/Productivity

  • Inventory Management KPIs

  • Store staff retention rate

  • Store Operations/Visual Merchandising Excellence

  • Customer Service Excellence

Qualifications & Experience

  • 2+ years of relevant work experience preferably in fashion / retail company.

  • Minimum SPM/Diploma holder in Retail Management/Fashion or related fields.

  • Strong interpersonal and communication skills, proficient in spoken/written English and Malay/Chinese.

  • Strong leadership skills, effective communicator and an influential team player.

  • Proactive, results-oriented and able to work with minimum supervision.

Please send in your CV to careers@lovebonito.com.my with the subject: "Application for Store Manager (Malaysia)".

Senior Retail Associate - Flagship Store, Singapore

The role

As part of our pioneer team for our first ever flagship store in Singapore at 313@Somerset, you will play an important role in the building of our retail business unit and representing our brand to the masses. Reporting into the Retail Store Manager, you will be integral to the success of Love, Bonito especially as we go into hyper growth over the next few years!

Your main role is to train and coach your co-workers in educating our guests, and maintaining the best customer experience on the sales floor. Through our guest interactions, we aim to empower women to gain confidence through styling and clothing. At Love, Bonito, we put the LB woman at the heart of everything we do.

You have to be

  • A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience

  • Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion

  • A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!

  • A leader with a proven record of training, coaching, and developing a team of co-workers

  • A performance-driven professional that drives sales and achieves results for the business through training initiatives

  • A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team

  • An insightful problem solver who proactively innovates to improve systems and operations

Main responsibilities

  • Under the supervision of the Store Manager and Assistant Store Manager, support in day-to-day leadership and key areas of store operations

  • Oversee daily and weekly deliverables such as the store checklist and inventory checklists

  • Work with store manager to lead store sales performance and other additional projects, community events and duties as required

  • Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person

  • Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor

  • Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor

  • Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take exercises

  • Cashiering duties using the POS system to process payments and close accounts for the closing shift

  • Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication

Qualifications & Experience

  • Minimum 1 year's experience in a retail leadership role, or equivalent

  • Completion of tertiary education and a good working knowledge of MS Office (Word) will be a plus

Hours

  • Full-time: 44 hours per week, 5 day work week. Open to both opening and closing shifts.

  • Part-time: 15 - 25 hours, minimum 2 rest days

  • All staff must work at least one weekend day and on public holidays

Please send in your CV to yilyntan@lovebonito.com with the subject: "Application for Senior Retail Associate".

Operations and Customer Care

Customer Service Associate - HQ, Singapore

The role

As part of an integral component of our supply chain, the Customer Care team is responsible for continually reviewing the effectiveness, efficiency and quality of customer care provided to our customers. It goes without saying that the customers mean the world to us and we will always try our best to get it right for them. Always remember your most unhappy customers are your greatest source of learning!

You should have / be

  • A customer-centric mindset - always thinking of the customer first!
  • A collaborative and good team player
  • Good attention to detail
  • Ability to multitask and work under pressure
  • Excellent written communication skills and love it!

Main responsibilities

  • Attending to customer queries via email and ensuring that they are responded within the agreed response time
  • Handling and processing customer returns, exchanges or defects
  • Support the customer care team in any ad-hoc duties from time to time

Qualifications & Experience

  • Open to fresh graduates with a passion for customer service
  • Past experience in operations or customer service industry will be a plus
  • Good reading and written language skills, excellent communication and problem solving skills
  • Positive, energetic and friendly demeanor
  • Collaborative team player
  • Able to commit for 3 to 6 months

Operations Executive - Kuala Lumpur, Malaysia

The role

You will be responsible for supervising all operations for retail stores in Malaysia, and managing HR/admin related matters for office/retail. Reporting directly into the Country Manager, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • A passion and genuine interest in fashion and retail.

  • An ability to think /work systematically, with impeccable judgment and discretion.

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient.

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Superb project management, multitasking and execution abilities.

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets).

  • A fun, positive and charismatic personality.

Main responsibilities

  • Supervision of all stores and retail staff, ensure smooth day-to-day operations and handle all operational issues.

  • Responsible in managing retail staff scheduling, monitor sell through, product deliveries, inventory management, cash management, loss/pilferation prevention and security/compliance.

  • Manage HR/recruitment process of retail staff/new hires and support of manpower at store level when required.

  • In charge of preparing, consolidating and analysing store performance reports on a weekly basis and provide feedback on solutions for improvements.

  • Maintain excellent visual merchandising standards at store level according to visual merchandising principles/guidelines and ensure excellent customer experience at retail.

  • Manage and supervise store renovations, store refits, ensuring all proper licenses/insurance before opening a store, and dealing with vendors/suppliers.

  • Assist in sales and marketing activities in efforts to achieve revenue growth.

  • Manage general HR/administration duties for office and stores, payroll related matters, administer staff claims/benefits/medical claims, leave/attendance, commissions, recruitment process.

KPIs

  • Conversion Rate

  • Sell-through

  • Average Basket Size

  • Retail Sales/Revenue Growth/Productivity

  • Inventory Management KPIs

  • Retention rate at store level

  • Store Operations/Visual Merchandising Excellence

  • Office/Admin/HR Management Excellence

Qualifications & Experience

  • 2+ years of relevant work experience preferably in a fashion / retail industry.

  • Diploma, Professional/Bachelor Degree in Retail Management, Fashion, Business Studies / Management, Marketing, HR or equivalent.

  • Strong interpersonal and communication skills, proficient in spoken/written English and Malay/Chinese.

  • Able to work with minimum supervision and handle multiple assignments.

  • Proficient in Microsoft Word and Excel, with strong analytical and problem solving skills.

Please send in your CV to careers@lovebonito.com.my with the subject: "Application for Operations Executive (Malaysia)".

Customer Care Team Lead - HQ, Singapore

The role

We’re looking for an exceptional Customer Service Team Lead with a passion to build effective teams, and to uphold and surpass our commitments to the customers we serve. As the Customer Service Team Lead, your role will be to groom and lead the customer service team to provide unparalleled service with our customer at the center of it all. You will be responsible for implementation of procedures and systems, monitoring performance, motivating customer service staff, recruitment and training of new staff. Reporting directly into the Head of Operations Innovation, you will play a pivotal role to transform the customer experience for Love, Bonito and build customer loyalty through exceptional service.

You should have / be

  • A customer-first attitude and a strong passion for providing exceptional customer service and experience;
  • High energy, self-motivation & ability to thrive in a fast-paced start-up environment;
  • Leadership flair with the skill to motivate the team to perform and exceed expectations;
  • Excellent written and verbal communication skills and people management skills;
  • Positive and can-do problem solver who can solve complex issues by delivering creative solutions to resolve ambiguous situations involving multiple departments;
  • Demonstrated ability to learn fast, work under pressure, prioritize tasks and aren’t afraid to get your hands dirty;
  • Strong operational capacity with ability to identify opportunities for efficiencies and comfortable with working cross-functionally 

Main responsibilities

  • Manage daily operations of the customer service team to meet internal service level standards and targets;
  • Continuously improve customer service procedures, policies and standards while maintaining FAQs and internal knowledge base;
  • Provide training and feedback to the customer service team to create a customer-focus mindset and to develop service excellence;
  • Collaborate cross-functionally across key functional departments to ensure customer experience touchpoints are considered before processes are rolled out;
  • Sets service targets and tracks, analyzes, and reports on performance levels (i.e. average first reply time, satisfaction rating, solved tickets, etc.) of the customer service team;
  • Manages recruitment of customer service team and contingent staff with manpower requirement forecast;
  • Work with technology team to influence roadmap of technical platforms needed for success of the customer service team;
  • Support the Head of Operations Innovation with implementation of customer experience and operational projects (offshore customer service center, omnichannel customer experience) as part of Love, Bonito’s expansion plans.

Qualification and Experience

  • Bachelor’s degree or equivalent
  • 3-5 years of experience in operations with a customer support focus with 2 years direct supervisory experience ideally in a scaling startup, fashion ecommerce, or B2C company;
  • Experience using Zendesk (or similar cloud CS software) and setting up automations, macros and reports;
  • Experience of setting up and managing offshore contact centres is an advantage.

 Please send in your CV to careers@lovebonito.com with the subject: "Application for Customer Care Team Lead". Only shortlisted candidates will be contacted.

 

People and Finance

Finance & People Executive - Kuala Lumpur, Malaysia

The role

You will be responsible for managing all finance, administrative and HR-related matters with regards to the overall business in Malaysia. Reporting into the Country Manager and functional reporting into the Head of Corporate Finance, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • A passion and genuine interest in fashion and retail.

  • An ability to think /work systematically, with impeccable judgment and discretion.

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient.

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Superb finance and people management, multitasking and execution abilities.

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets).

  • A fun, positive and charismatic personality.

  • Strong analytical and critical thinking skills.



Main responsibilities

  • Perform accounting activities in accordance with accounting principles and standards to ensure compliance with company’s policies, relevant regulations, laws and reporting requirements.

  • Responsible for timely compilation, submission and accuracy of management reports

  • Prepare and review financial reports on monthly, quarterly and yearly basis to local and regional management. Alongside the country manager, provide explanations on actual vs. plan variances.

  • Ensure Annual Statutory Reports are in accordance with local accounting standards and group accounting policy.

  • Provide support and proactively contribute to SEA Finance team in all financial aspects.

  • Responsible for tax-related matters.

  • Liaise with external auditors, tax agents, bankers and corporate secretary.

  • Responsible for payroll matters of all retail and office employees.

  • In charge of petty cash management, cash flow management, payment processing to vendors, staff claims and general expenses.

  • Manage general HR/administration duties for office and stores, day-to-day operations, administer staff claims/benefits/medical claims, leave/attendance, commissions.

  • Manage HR/recruitment and onboarding process of retail and office employees, including part-time and contractual employees.

  • Liaise and follow up with relevant internal and external parties on matters related to daily operations, finance, admin/HR.

Qualifications & Experience

  • Minimum 3+ years of relevant work experience preferably in a fashion / retail industry with strong hands on experience in daily job scope due to lean structure.

  • Familiarity with cloud-based accounting systems e.g. Xero or QuickBooks.

  • Degree in Accounting and/or professional accounting qualification such as ACCA, CIMA, CPA, etc.

  • Highly proficient in Microsoft Excel, Powerpoint, with strong analytical and problem solving skills.

  • Strong interpersonal and communication skills, in spoken/written English and proficient in Malay/Chinese.

  • Self motivated and able to work under pressure and meet reporting deadlines.

Please send in your CV to careers@lovebonito.com.my with the subject: "Application for Finance & People Executive (Malaysia)".

FP&A Analyst - HQ, Singapore

The role

Love, Bonito is looking to hire an FP&A to scale our existing FP&A function to drive the business forward on its next stage of rapid growth. Reporting to the Head of Corporate Finance and Planning, this role is based in Singapore and is responsible for reporting, analysis and business partnering to deliver value to internal and external stakeholders. This is a unique, exciting opportunity to influence key decision makers and make a positive difference to Love, Bonito.

You should have / be

  • Highly analytical and inquisitive - loves how numbers and data tell a story

  • A high degree of professionalism, judgment and discretion

  • Highly self motivated, independent, hands-on with a get it down mindset

  • A performance-driven attitude and a hunger and thirst for results

  • Excellent communication and people skills

  • A high degree of professionalism, judgment and discretion

  • Highly meticulous and details-driven

  • Able to think quickly on one’s feet quickly

  • Strong project management and multitasking abilities

  • Exceptional influencing abilities to create ‘voluntary’ buy-in by building strong relationships with stakeholders across all functions and levels

  • Good team player and people person

Main responsibilities

  • Pro-actively support execution of financial planning by preparing and supporting performance and strategy meetings of relevant stakeholders

  • Pro-actively support strategy execution by delivering meaningful, accurate and timely reporting & analysis on business performance

  • Deliver meaningful, accurate and timely reporting & analysis on functional financial performance. Ensure quality, accuracy and integrity of information stored in our financial systems across our operating countries, enabling a single source of truth

  • Supports the functional leaders in adhering to their budget by means of monitoring, reporting and controlling functional projects and project (business) plans

  • Analyzes and reports on business performance by means of : Monthly actual vs. plan tracking and associated variance drill down analysis

  • Contribute to building and updating the Group business plan

  • Performs forward-looking ad-hoc analysis, such as project & strategy evaluation, benchmarking, Price/Volume mix, scenario analysis, etc

  • Prepares, attends, minutes and keeps track of follow ups regarding performance and strategy meetings

  • Takes initiative to bring relevant financial issues to the attention of his/her relevant stakeholders.

Qualifications & Experience

  • Bachelor in Business, Economics, Finance, Accounting or related study

  • 2-4 years commercial experience preferably in the financial services industry or in a commercial finance function

  • Working experience with business planning, forecasting, reporting and analysis processes

  • Working experience with cost controlling techniques

  • Accounting knowledge with emphasis on integrity and control

  • Natural high level of organizational sensitivity

  • Strong analytical skills with ability to multi task

  • Intellectual capacity to digest complex information, see trends and analyze through data

  • Advanced Excel and Powerpoint able to analyze and synthesize insights

  • Ability to balance speed and accuracy

  • Proven ability to make decisions independently

  • Exposure to Online, Logistics, Fashion or other fast paced consumer oriented businesses preferred

Please send in your CV and expected salary to careers@lovebonito.com with the subject: "Application for FP&A Analyst". Only shortlisted candidates will be contacted.

Senior Accounts Executive - HQ, Singapore

The role

You will be responsible for contributing to the growth of the regional accounting function. You will not only ensure timely preparation of key reports but also consolidate reports across our entities. Further, you will help drive the improvement of accounting best practices in all of our operating entities.

You should have / be

  • A passion for all things finance and accounting

  • A deep interest in retailing and/or e-commerce

  • A genuine interest in fashion

  • An ability to think & work strategically and systematically – continuously prioritizing key deliverables.

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Strong project management, multitasking and execution abilities

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets)

  • A fun, energetic and charismatic personality

Main responsibilities

  • Prepare full set of accounts 

  • Prepare monthly management reports 

  • Maintain fixed assets registers 

  • Prepare GST return 

  • Update daily cash flow 

  • Other ad-hoc duties assigned from time to time

KPIs

  • Timely and accurate preparation of management accounts

  • Timely and accurate preparation of GST return

  • Ability to interact with key business stakeholders in Singapore, Jakarta and Kuala Lumpur.

Qualifications & Experience

  • Possess a minimum of Diploma/Professional Degree in Finance/Accountancy/Banking or equivalent 

  • At least 5 years of working experience in the related field is required 

  • Highly proficient in Microsoft Excel

Please send in your CV and expected salary to careers@lovebonito.com with the subject: "Application for Senior Accounts Executive". Only shortlisted candidates will be contacted.

Creative and Marketing

Regional PR & Community Executive - HQ, Singapore

The role

You will be responsible for contributing to the overall marketing strategy across digital and retail touchpoints for the Singapore and International sites. You will play a pivotal role in the development of Love, Bonito’s brand in our focus markets across all major platforms and channels, primarily, e-commerce site/app, retail stores, crm, social media, paid & organic marketing, events & activations. Reporting into the Marketing Manager, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • A passion for all things marketing, be it content or analytics

  • A great storyteller

  • A genuine interest in fashion

  • An ability to think & work strategically and systematically

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Strong project management, multitasking and execution abilities

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets)

  • A fun, energetic and charismatic personality


Main responsibilities

  • Partner with the management and key internal stakeholders to formulating a PR strategy for the international expansion of the brand on both fashion/lifestyle and technology media and publications through key product launches and community initiatives

  • Ensure consistent top of mind awareness of Love, Bonito via consistent pitches and product seeding to key media partners

  • Create and distribute all press related assets to secure regional outreach and features, including press releases, products / new line pitches and media stories

  • Represent Love, Bonito in establishing and strengthening relationships with key media, publications, KOLs and brand advocates

  • Regularly identify and bring in new influencer/social correspondents contacts and work closely with content & social person to establish strong social media synergy

  • Strategically shaping the overall community initiatives through driving offline events (including but not limited to press events/previews, influencer networking sessions and VIP events), workshops and meetups to engage Love, Bonito women and promote Love, Bonito brand values to existing customer base and prospects

  • Organize monthly/quarterly intimate sessions with key media / KOLs / brand advocates to showcase Love, Bonito’s latest initiatives and launches

Qualifications & Experience

  • 2+ years of relevant work experience preferably in an e-commerce / digital company

  • BA/BS degree from top university in business, communication or other relevant field

  • Solid hands-on experience in PR pitching, events management and project management

  • Strong and effective communicator and a reliable team player

Please send in your CV to emailmarketing@lovebonito.com with the subject: "Application for Regional PR & Community Executive - HQ, Singapore". Only shortlisted candidates will be contacted.

Fashion Stylist & Coordinator - HQ, Singapore

The role

You will be responsible for the model styling for all editorial, feature and daily shoots and tabletop still life shots for all products passing through the department, from bags, footwear and gifting, to unrecognizable model imagery and beauty hand shots, ensuring the imagery produced is of the highest standard alongside the production team which includes the photographer and image editor. You will also support the work of the Production Team to work on delivering projects that support the wider department strategy.

Additionally, you are responsible for daily model coordination as we have various shoots going on weekly at many locations. You will be in charge of model casting and liaising with exclusive talents and all modeling entity for the various shoots going on weekly at many locations. You will ensure that our choice of models is aligned with the brand identity and representation in order to create the best effect.

The role will also support the work of the Junior Art Director to work on delivering projects that support the wider department strategy.



You should have / be

  • An eye for fun, personable, feminine and artful fashion related news and trends

  • Passionate, understand and have great knowledge about how to dress and educate women of different body shapes and sizes to fully empower them in the area of dressing up.

  • Highly motivated and passionate

  • Flexible working style

  • An ability to think & work strategically and systematically

  • Strong problem-solving skills and an ability to think out of the box

  • Have good attention to detail and an eye for good communication through an outfit

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Strong project management and execution abilities

  • Strong communication skills to influence internal stakeholders

  • A fun and energetic personality

  • Be a source of inspiration by bringing new ideas and concepts to work.

  • Understand creative vision of department as directed by art director and senior team members.

  • Actively aware of all areas of design across fashion, graphic design, ongoing trends, lifestyle, and brands.



Main responsibilities

Fashion Coordination

  • Responsible for the day-to-day internal coordination of ALL model bookings.

  • Organizing, prioritizing, and scheduling work assignments.

  • Adhering to all to all processes set out by management.

  • Build excellent relationships with model agencies, and models.

  • Responsible for daily booking reminders, morning model check-in process, chasing agencies in case of lateness & communication to production.

  • Collate feedback on models, including model analytics and feedback to bookers.

  • Responsible for problem solving on the day booking issues such as model sickness, travel issues and resolving all the day-to day issues relating to models booked and in studios.

  • Develop a good understanding of the LB model aesthetic.

Fashion Styling

  • Preparing and styling all products in accordance with the Love, Bonito brand guide for all shoots, demonstrating exceptional attention to detail and consistent quality.

  • Creatively styling models according to brand’s signature style

  • Working collaboratively on shoots with the production and demonstrating an excellent understanding of fashion shoot guidelines and studio processes.

  • Develop and maintain excellent working relationships with team members and other departments.

  • Oversee general organization of studio, samples and styling pieces.

  • Responsible for sourcing, maintaining and replenishing the necessary styling equipment.

Qualifications & Experience

  • Previous fashion related experience directly related to editorial or e-commerce production preferred.

  • Diploma/Degree in Fashion related studies.

  • An impressive portfolio which demonstrates creative and high-quality fashion works through a variety of projects

  • MUST be extremely organized, punctual and attentive.

  • Great communication, organizational and time management skills necessary.

  • Able to thrive in an ever-changing and dynamic environment, displaying high level of professionality and reaction skills under critical situations and pressure.

  • Strong understanding and communication skills to convey the brand through various aspects of fashion styling.

  • Ability to coordinate and deliver quality styling of outfits and accessories on extremely tight timeline.

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Strong project management and execution abilities

  • Strong communication skills to influence internal and external stakeholders

  • A fun and energetic personality

  • Be a source of inspiration by bringing new ideas and concepts to work.

  • Ability to effectively communicate with freelance staff, vendors, models and production teams.

  • Only Singapore and Permanent Residents

Please send in your CV and portfolio to angela@lovebonito.com with the subject: "Application for Fashion Stylist & Coordinator". Only shortlisted candidates will be contacted.

Marketing Manager - Jakarta, Indonesia

The role

You will drive and oversee all marketing operations and mainly responsible for developing Love, Bonito’s vision to life. You will be in charge of creating strategies that will change the course of the business. You will play a huge role in the growth and brand presence of Love, Bonito in Indonesia for the next 2-3 years.

You should have / be

  • A passion and genuine interest in fashion

  • An ability to think / work strategically & systematically, with impeccable judgment and discretion

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Superb project management, multitasking and execution abilities

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets)

  • An influential yet strong and collaborative team player

Main responsibilities

  • Strong initiative in coming up with strategies that will achieve company’s yearly goals & KPI

  • Define marketing strategies to support the company’s overall strategies and objectives

  • Plan and organize marketing functions and operations (product development, branding, communications etc.), while making sure the Love, Bonito brand has its unique voice

  • An analytical and logical mindset with impeccable judgment while rolling out with new initiatives or marketing plans

  • Creating a goal and KPI for every strategy and initiative

  • Develop the required framework, tools, reporting and processes for the marketing team

  • Continue to optimize and refine all strategies; while coming up with new ones

  • Able to leverage technologies for efficiencies and producing best results

Qualifications & Experience

  • 5+ years of experience in related work fields preferably e-commerce or advertising agencies

  • BA/ BS degree in business, marketing, economics or other related fields

  • Detailed oriented, highly analytical and distinctly logical

  • Ability to work in a fast-paced environment with high goals and KPIs by delivering quick results

  • Great management and people-development skill

  • Effective communicator and an influential team player.

Please send in your CV to careers@lovebonito.co.idwith the subject: "Application for Marketing Manager (Jakarta, Indonesia)".

Marketing Manager - Kuala Lumpur, Malaysia

The role

You will be responsible for developing the overall marketing strategy across digital and retail touchpoints for the Malaysia’s e-commerce and retail. You will play a pivotal role in the development of Love, Bonito’s brand in our focus markets across all major platforms and channels, primarily, marketing partnerships, influencer & PR, events & activations, e-commerce & retail stores and social media.

You will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • A passion for all things marketing, be it content or analytics

  • A passion and genuine interest in fashion

  • An ability to think / work strategically & systematically, with impeccable judgment and discretion

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Superb project management, multitasking and execution abilities

  • Strong communication skills to inspire and influence internal and regional stakeholders

  • A fun, energetic and charismatic personality

Main responsibilities

  • Lead and execute overall campaign calendar for Malaysia across all main touch points, in particular:

    • Partnerships

    • Influencer marketing & PR

    • Events & activations

    • Retail initiatives

    • MY-specific emails and on-site updates (when com.my launches)

    • Social media platforms

  • Create and conceptualize omnichannel, retail and digital campaigns to attain monthly targets and key campaign objectives

  • Collaborate closely with teams to ensure timely and impactful roll-out of new collections, restocks and sales - Merchandising, Retail.

  • Work closely with the Retail operation teams for all in-store initiatives that can range from thematics, sales to more experiential events i.e. styling workshops.

  • Work closely with the central Creative team to request, vet and QC all required MY marketing materials.

  • Initiate and create a strong support ecosystem with all the required internal stakeholders to ensure that there’s always: a) clear communication, b) heads-up & preparation, c) feedback & sharing

  • Lead and manage all partners and local vendors i.e. bank partners, local agencies etc.

Qualifications & Experience

  • 4+ years of relevant work experience preferably in an e-commerce / digital company

  • BA/BS degree from top university in business, marketing, economics or other relevant field

  • Versatile and balanced and has dabbled in both content strategy and sales roles

  • Analytical and numerate

  • Familiar and fluent with basic marketing and backend tools

  • Strong and effective communicator and an influential team player

Please send in your CV and expected salary to careers@lovebonito.com.my with the subject: "Application for Marketing Manager (Kuala Lumpur, Malaysia)".

Regional Performance Marketing & SEO Lead - HQ, Singapore

The role

You will be responsible for contributing to the overall marketing strategy across digital and retail touchpoints for the Singapore and International sites. You will play a pivotal role in the development of Love, Bonito’s brand in our focus markets across all major platforms and channels, primarily, e-commerce site/app, retail stores, crm, social media, paid & organic marketing, events & activations. Reporting into the Regional Marketing Manager, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • A passion for all things marketing, be it content or analytics  

  • An interest in fashion and general female consumer products

  • An ability to think & work strategically and systematically

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Strong project management, multitasking and execution abilities

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets)

  • A fun, energetic and charismatic personality

Main responsibilities

  • Plan and own overall regional performance marketing strategy (including but not limited to SEM, social paid, GDN, programmatic, SEO and etc) and be responsible for all performance marketing KPIs

  • Set up and lead the team across the region to execution and optimize in all respects of performance marketing campaigns

  • Responsible for quality traffic growth through comprehensive channel optimisation approaches

  • Consistently improve search result rankings and traffic by improving site structure, page construction, keywords research, compelling SEO copywriting, updating meta tags and etc.

  • Analyze conversion and revenue trends to proactively identify opportunities for revenue optimization by providing insights and analysis from all available data sources

  • Coordinate and manage multiple stakeholders internally (tech team and etc) and externally (vendors and etc) to ensure smooth execution of all channel initiatives

  • Generate performance reports and conduct regular analysis on key metrics timely to consistently drive marketing efficiency and ROAS

Main KPIs

  • New Customer Acquisition

  • CAC

  • Marketing Efficiency

  • ROAS

  • Revenue from performance channel

  • Organic Search Rankings

  • Team Management

Qualifications & Experience

  • 3+ years of relevant work experience preferably in SEM or other performance marketing roles

  • BA/BS degree from top university in business, design or other relevant field

  • Expert knowledge of performance marketing and web & mobile analytics tools

  • A solid logical and analytical thinker with strong interests in number side of things

  • Proficient in Excel and data analytics tools (e.g. SQL and etc)

  • Strong and effective communicator and a reliable team player


Please send in your CV and expected salary to careers@lovebonito.com with the subject: "Application for Regional Performance Marketing & SEO Lead". Only shortlisted candidates will be contacted.

Graphic Designer - HQ, Singapore

The role

You will be responsible for producing unique and fresh graphic designs, advertorial artworks and packaging executions across online and offline collaterals for the brand. You will be ensuring that all touch points are protected and are in-line with the overall creative vision.

You should have / be

  • An eye for fun, personable and artful designs across all mediums.

  • Flexible working style. Always ready to get your hands dirty.

  • Adept at hands-on art & craft creation and the ability to interpret it into large-scale offline or retail displays.

  • Be ready to do anything and everything as instructed (it may even be out of scope).

  • The ability to think & work strategically and systematically.

  • Strong problem-solving skills and an ability to think out of the box.

  • Have good attention to detail and an eye for good composition and layout.

  • A self-starter, proactive and hands-on approach. Get it done right and fast!

  • Strong project management and execution abilities.

  • Strong layout, large-scale FA and production design skills.

  • Strong communication skills to influence internal stakeholders.

  • Understand creative vision of department as directed by creative lead and senior team members.

  • Photography and Videography knowledge is a plus.

  • Dedicated to deadlines and have excellent time-management to always be on schedule. 

Main responsibilities

  • To understand and execute according to the creative vision as directed by junior art director and senior team members.

  • Work closely and assist with various teams within the Creative Department and externally with other departments to design and create for various campaigns and collateral across offline and online channels.

  • Working with the production and editorial team on all related stories that require shooting and designing.

  • Liaising with external vendors to ensure completion of all creative artworks within the timeline.

  • Assisting the creative team where directed.

  • Maintaining a consistent style/ approach and high level of work across all assets.

  • Dedicated to the deadline and have great time management to always be on schedule.

  • Maintaining graphic archives

  • Administrative duties as required

Qualifications & Experience

  • Previous experience at an e-commerce, offline retail brands or fashion visual merchandising design background preferred, but not required.

  • Diploma/Degree in Visual or Design communication or related studies.

  • An impressive portfolio which demonstrates creative and high-quality design through a variety of projects.

  • Strong skills with design software such as Adobe Suites programs like Photoshop and Illustration.

  • Desire to work in a dynamic and fast-paced environment.

  • Good team player, highly initiative, diligent and fun-loving.

  • Pays attention to details and works with a positive attitude to meet deadlines.

  • Excellent time management skills and independent worker.

  • Only Singaporean and Permanent Residents.

Desirable skills

  • Strong large scale FA knowledge

  • Knowledge of print production


Please send in your weekly availability, CV and portfolio to careers@lovebonito.com with the subject: "Application for Graphic Designer". Only shortlisted candidates will be contacted.


Image Editor (6 months contract) - HQ, Singapore

The role

You will be responsible for a wide variety of fashion and still imagery for all Love, Bonito product pages to represent the product in a true to life form ensuring what customers pull out of the box is the same as what they saw on site.

This  role will help to form a strong, efficient and progressive Production Team by supporting the department through achieving a set daily retouching target and creating well presented, quality images that our customer can gain vital visual information from, in order to make a purchase.

You should have / be

  • An eye for intricate details and good attention for a good photo composite.

  • Highly motivated and passionate

  • Flexible working style and work well within a team environment

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Strong project management and execution abilities

  • Fast learner who is able to follow Love, Bonito photo edit guide and supplied guidelines – to ensure work meets the set standard.

  • Flexible working style. Always ready to get your hands dirty.

  • Be ready to do anything and everything as instructed (it may even be out of scope).

  • Ability to work well within a team environment.

  • Dedicated to the deadline and have great time management to always be on schedule

Main responsibilities

  • To work closely together with other image editors to retouch all e-commerce imagery on a daily basis.

  • To ensure all projects and tasks are delivered to the relevant departments on time.

  • Uploading product images onto the image library in the G-Drive for all partners across the world to access

  • Ensuring excellence in quality, quantity and consistency.

  • Uploading of catalog images onto archival page & back end system.

  • Assisting the creative team where directed.

  • Administrative duties as required

Qualifications & Experience

  • Previous experience at an e-commerce or photography studio preferred but not required.

  • Strong skills with editing software such as Adobe Suites programs like Photoshop and Lightroom.

  • Hands on experience working in a Mac environment

  • Superb attention to details and works with a positive attitude to meet deadlines.

  • Excellent time management skills and independent worker.

  • Only Singaporean and Permanent Residents.

  • Able to start immediately.


Please send in your CV, expected remuneration and portfolio (if any) to careers@lovebonito.com with the subject: "Application for (Temp) Image Editor". Only shortlisted candidates will be contacted.


Design and Merchandising

Fit Model (Part Time) - HQ, Singapore

Job Description:

    • You will work alongside with the Love, Bonito design team and play an important role by giving feedback on the fit, movement and feel of the garment in a clear and detailed manner
    • Willingness to model all types of apparel including tops, bottoms, jackets, dresses and swimwear for fittings

Requirements:

    • Clothing to a commercial Size UK6-8, height between 160cm to 168cm
    • Work effectively and enthusiastically during fit sessions with the designers
    • Good communication skills & attitude a must.
    • Experience of fit model is preferred but not essential
    • Fit models must maintain their target weight and size to maintain consistent sizing
    • This position is approximately 2-3 half-day/full-day shifts per week; scheduled Monday
    • Thursday between the hours of 9:00 a.m. and 6:00 p.m.

Please email us your current measurements, full-length, front and back view photos, and CV to stellaong@lovebonito.com with the subject: "Application for Fit Model (Part Time)".

Visual Merchandiser Executive - Kuala Lumpur, Malaysia

Job Description:

  • To aid the VM team to conceptualize, develop and prepare the visual story that reflects the style of each season and maximize sales opportunities within the store
  • Create appealing and eye-catching merchandise displays that lead customers through the entire store
  • Produce window displays, signs, interior displays and special promotions displays
  • Source for materials that are appropriate for the season’s window display
  • Work with both retail team and VM team to identify and develop in-store merchandising
  • Ensure appropriate and effective merchandising standards (Refer to SOP) are maintained at all times.

Requirements:

  • Minimum diploma graduate in Design or Art School education preferred; has previous training in VM
  • Minimum 1 year of experience in retail VM department
  • Has an eye for design details
  • Has an excellent organizational skills and ability to work independently
  • Has a keen interest and passion for in the field of retail and fashion
  • Good command of both written & spoken English is necessary

Please send in your CV and expected salary to careers@lovebonito.com.my with the subject: "Application for Visual Merchandiser Executive (Kuala Lumpur, Malaysia)".

Merchandising Executive - Jakarta, Indonesia

The role

You will be responsible for the great product selection for the Indonesian customers and the .co.id site. The expertise needs to come with sales and product analysis, studying LB customer product selection, understanding the demand of the local market and knowing the current trend.

You should have / be

  • A passion for all things marketing, be it content or analytics

  • A passion and genuine interest in fashion

  • An ability to think / work strategically & systematically, with impeccable judgment and discretion

  • Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Superb project management, multitasking and execution abilities

  • Strong communication skills to inspire and influence internal stakeholders (HQ or Markets)

  • A charismatic, influential yet relatable leader and team player

Main responsibilities

  • Strong analytical skills for stock movement and management

  • Creating various reports such as Sell-Through, Open-To-Buy , Aging and Sales Analysis report

  • Able to analyze and plan out for merchandise at a global scale and/or per-event basis

  • Merchandise planning weekly, monthly, quarterly and yearly

  • Doing a weekly merchandise buying

  • Working with the Merchandising and Retail team to ensure sales are maximized

  • Building relationship with 3rd party such as freight forwarders

  • Maintain great communication with the local & regional team

Qualifications & Experience

  • Minimum diploma graduate from an art/ design school; or BA/BS degree in business or other related fields

  • Minimum 2 years experience in retail or e-commerce as a buyer/merchandiser

  • Ability to travel whenever neccessary

  • A genuine interest in fashion and trend

  • Excellent time management skills and independent worker

  • Extremely detail-oriented and able to multi-task

Please send in your CV to careers@lovebonito.co.id with the subject: "Application for Merchandising Executive (Jakarta, Indonesia)".

Sourcing Manager - HQ, Singapore

The role

You will be responsible for developing global sourcing initiatives across manufacturing sites regionally, and in Asia. You will play a pivotal role in the cultivation and growth of vendor relationships to drive and facilitate the business objectives. Reporting directly to the Head of Design, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • Extensive knowledge of garment manufacturing, standards, requirements and processes.

  • Strong understanding of market dynamics and sound business judgement.

  • Possess quality and extensive contacts with a range of international and regional manufacturers

  • Excellent project management and leadership skills

  • Display assertiveness and persuasiveness in supplier management

  • Ability to establish and sustain working relationships to drive results

  • Ability to navigate ambiguity

  • Strong negotiation skills to obtain favourable costing and delivery schedule.

  • Adept with figures and a penchant for collecting, analyzing and interpreting data.

  • Solid judgement with ability to make good decisions

  • High level of autonomy

  • Ability to collaborate with multiple departments

  • Can-do entrepreneurial and innovative mindset

  • Thrives in challenges

  • Open to extensive travel or periodic relocation in initial phases of factory tie-ups

Main responsibilities

  • Open up new manufacturing leads within the region to support new product lines and/or categories, ensuring the best-fit of resources, cost and specialties are aligned for respective products.

  • Prepare and present strategic sourcing strategies for the year.

  • Developing plan and identifying new sourcing opportunities while driving measurable cost savings 

  • Develop a costing model with suppliers ensuring that costs are constantly kept competitive within the industry.

  • Work closely with manufacturers to drive maximum efficiency and/or current output rate or delivery dates are not compromised.  

  • Collaborate with Merchandising, Design and Operations to communicate quality, cost and supply chain needs.

  • Perform cost and scenario analysis, and benchmarking across the industry.

  • Tracks and measures supplier performance via score carding while fully analyzing and understanding supplier's economics.

  • Negotiate high level costing with tiered discounting levels for volume maximization.

  • Drive sourcing of raw materials: fabrics & components within the region to open up more avenues of resources.

  • Develop and provide strategies to keep the supply chain network agile with shorter lead times.

  • Work closely with the Product Developer through the manufacturing process from inception to completion, and further review processes for maximum efficiency.

  • Determine/assess the competitiveness and contribution of current manufacturers if they are aligned in overall business goals.

  • Forecast risks and apply risk minimizing techniques with new and current manufacturers.

  • Work out the terms of all contracts, licenses, insurance and liability agreements for each source being used.

  • Advanced understanding of Supplier Relationship Management; professional conduct and communication with global partners 

Qualifications & Experience

  • Advanced understanding of apparel design, fabric qualities, printing techniques, and merchandising and product development processes. 

  • Advanced communication skills; capable of interpreting and conveying international business concepts 

  • 5 to 8 years industry experience in either Textile and/or Apparel Manufacturing, Sourcing, Product Development or Supply Chain.

  • Experienced in working on a regional level, with people of different language and cultures.

  • Proficient in English and Chinese. Other languages are a plus.

Please send in your CV to careers@lovebonito.com with the subject: "Application for Sourcing Manager". Only shortlisted candidates will be contacted.

Print Designer - HQ, Singapore

The role

You will be responsible for creating trend-led, distinct and commercially viable prints for products across categories and lines for the Love, Bonito brand through creative interpretations. You will play a pivotal role in the translation of Love, Bonito’s style through thoughtfully developed artworks and concepts, translating to a strong visual language in the collections. Reporting directly to the Head Of Design, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

You should have / be

  • Good understanding/awareness of seasonal and industry trends

  • Extensive knowledge of artwork construction and layouts

  • Strong sense of colour coordination

  • Taste for composition and details

  • Excellent with drawings/illustrations/painting

  • Enthusiastic about innovation and fresh techniques

  • Highly creative with a commercial eye

  • Spirit of excellence

  • Great attention to detail

  • Good verbal & written communication skills

Main responsibilities

  • Research season’s trending prints and textiles alongside the design team.  

  • Formulate and develop new design concepts according to creative direction for the month, while maintaining its commercial viability.

  • Create original artworks, in both placement and repeat formats.

  • Work closely with the Design Team, and apply/propose print techniques across designs.

  • Engineer artworks for both sampling and production.

  • Provide colour and print matching with manufacturers.

  • Engineer sampling print files for garment prototypes.

  • Produce factory cutting guides for sampling and production.

  • Ensure all production print files are accurate and delivered on time.

Qualifications & Experience

We are looking for people who are strongly fashion-oriented, dynamic, flexible and team players.

  • Diploma/Bachelors in Fashion Design, Fine Arts or Graphic Design

  • Innovative and collaborative designer

  • Excellent communication skills

  • High level of initiative and maturity

  • Problem solving attitude & can-do personality

  • Creative with a commercial eye

  • Interest in fashion, design, and art

  • Fluent in English

  • Highly competent in Adobe Illustrator and Photoshop

Please send in your CV to careers@lovebonito.com with the subject: "Application for Print Designer". Only shortlisted candidates will be contacted.

Junior Designer - HQ, Singapore

The role

You will be responsible for developing a category or collection, in line with seasonal trend forecasts, creative direction and business objectives to achieve targeted growth and sell-through rates. You will play an essential role in the growth and development of Love, Bonito’s range and product offering to solidify current consumer base and grow new market share. Reporting directly to the Head of Design, this role offers the opportunity to be one of the creative forces at one of the leading local fast fashion brands, designing trendy, seasonal womenswear collections that are on-brand, on-time and commercially viable.

You should have / be

  • Ability to think/create outside of the box to support the brand's style direction

  • Ability to understand the brand's design aesthetic and translate it into marketable, innovative designs

  • Possess technical knowledge and ability to come up with creative solutions

  • In-depth knowledge of product life cycles and production requirements

  • Thorough thinking and a great attention to detail

  • Strong awareness of current market trends

  • Exceptional taste and creativity levels

  • Ability to adapt to frequent changes

  • Ability to display initiative and strong follow-through in tasks

  • Good understanding with fabric types and application on relevant styles

  • A strong team player and excellent communicator

  • Good organizational skills with understanding and control of timelines

  • Proficient in Adobe Photoshop and Illustrator

  • Flexible for travel to overseas manufacturers

Main responsibilities

  • Carry out design development & research based on creative concept and direction for the season

  • Translate seasonal concepts into key items, styles, and outfits via sketch or AI

  • Create professional presentations of ideas; from loose sketch to detailed renderings to digital presentation

  • Responsible for influencing key stakeholders to ensure big ideas translate from concept to implementation.

  • Selects fabric, color, print/pattern story, details and trims.  

  • Make recommendations for a specific product categories based on trend and historical business performance

  • Familiar with best and worst sellers across categories and adjusts development accordingly 

  • Work with the Product Developer in the following tasks:

  • Create and managing the range plan for each collection

  • Adhere to product development deadlines

  • Work with factories to develop samples for adoption.

  • Approve styles, including fabrication, construction, color, details, trims and fit.

  • Carry out fit sessions and ensure all garments are developed to a great fit, sizing and quality

Qualifications & Experience

We are looking for people who are strongly fashion-oriented, dynamic, flexible and team players with

  • 2 years+ of relevant design experience with a Fashion Brand

  • Diploma/Bachelors in Fashion Design

  • Innovative and collaborative designer

  • Excellent communication skills

  • High level of initiative and maturity

  • Problem solving attitude & can-do personality

  • Creative with a commercial eye

  • Interest in fashion, design, and art.

  • Fluent in English and preferably Mandarin

Please send in your CV to careers@lovebonito.com with the subject: "Application for Junior Designer". Only shortlisted candidates will be contacted.

Internships

General Internship - HQ, Singapore

The internship

We at Love, Bonito are passionate about our people and we know that you are the future of our business, which is why we aim to provide you with the best internship experience possible, where you can expect to work closely with the team, with direct access to senior team members, while also having the ownership and autonomy with your very own projects.

You should have / be

  • A Love, Bonito ambassador or a fashion fanatic

  • Highly motivated and passionate

  • Flexible working style

  • An ability to think & work strategically and systematically

  • Strong problem-solving skills and an ability to think out of the box

  • A self-starter, proactive and hands-on approach. Get it done right, and fast!

  • Strong project management, multitasking and execution abilities

  • Strong communication skills to influence internal stakeholders

  • A fun and charismatic personality

Departments

  • Marketing

  • Analytics

  • Business Development

  • Creative

  • Special Projects

  • Customer Care

  • Operations 

  • Retail

  • Merchandising

  • Fashion Design

  • Tech

  • People & Culture

Other details

  • Minimum commitment of 3 months. Ideally 6 months

  • Undergraduates and graduate students are both welcomed to apply

  • Market level internship salary and benefits provided

We’re looking for interns who are really looking to make an impact and get their hands dirty. So if you think you’re up for a challenge, please send in your CV to internships@lovebonito.com with the subject: "Application for Internship - "[indicate preferred department posting]".

Technology & Data

IT Executive - HQ, Singapore

The role

You’ll have front seat experience in impacting women across the globe through fashion and technology. As our trusty IT Executive, you will be the enabler for all teams in Love, Bonito by providing them with a top-notch and seamless working environment. Most importantly, you’ll be part of an amazing journey of building the best technology team in the region.

You should have

  • A self starter with a strong work ethic and ‘get things done’ attitude

  • Good familiarity with various technologies, software and hardware

  • A geek at heart who’s always staying abreast of the latest tech

  • Strong sense of vigilance, immediacy and attention to detail

  • Able to work under pressure in a fast-paced environment

Main Responsibilities

  • Provide 1st level desktop, network and application support

  • Effectively manage the company’s software and hardware equipment needs across both HQ and store

  • Develop procedures and checklists for future references

  • Setup and installation of desktop

  • Troubleshoot hardware, networking and peripheral issues

  • Investigate, diagnose, and resolve software and hardware issues

  • Install and configure computer hardware, software, systems, networks, printers, and scanners

  • Support and maintain physical security systems such as CCTV, door access etc.

  • Liaise with internal teams for a better resolution of problems and reducing knowledge gaps

  • Collaborate closely with People team to ensure a smooth and seamless onboarding and exit process from an IT standpoint

  • Ensure adherence to operating budget of Internal Operations Function

  • Involve in new and existing projects

Requirements

  • Diploma in IT/Computer Science

  • Basic troubleshooting techniques for resolving MS/Mac operating system issues

  • Understanding of fundamental networking and internet technologies

  • Familiar with cloud technologies

  • Willing to learn new technologies and systems quickly, and adapt to a very fast paced, fast-changing environment.

  • 3 to 5 years of relevant experience in IT/Desktop support

  • Previous freelancing/startup experience of all kinds are welcomed!

Please send in your CV to careers@lovebonito.com with the subject: "Application for IT Executive - HQ, Singapore". Only shortlisted candidates will be contacted.


UI/UX Designer - HQ, Singapore

The role

You’ll have front seat experience in impacting women across the globe through fashion and technology. You’ll have the opportunity to work across both online and offline internet products that creates delightful shopping experiences for women around the world. Love, Bonito’s community is well known for their passion and love of life; let’s create the best products to further enhance their experience. Most importantly, you’ll be part of an amazing journey of building the best technology team in the region. Come join us today!

You should have / be

  • Strong web, mobile, ecommerce/fashion related design experience

  • Strong visual sense and a keen eye for design

  • Ability to handle end to end design process from  user personas, information architecture, wireframe layout, visual design mood boarding, and template development/testing (mobile and platform compatibility) while maintaining optimal performance time.

  • Familiarity with design techniques, such as, building user personas, storyboarding, user research and wireframes.

  • Create UX/UI artefacts that are suitable for engineering purposes

  • You enjoy learning new things and pick them up quickly

  • You are a self starter, disciplined and naturally curious about how things work

  • You have built/managed teams before

Main responsibilities

  • Go through design details, ensuring that product meets UI/UX guidelines and standards with the engineering team

  • Creation of UX related artefacts to help deliver product scoping/planning and delivery

  • Work with Product Management to deliver products/features that delights external and internal customers

  • Documenting ongoing progress and status on work assignments in project management software and communicate these updates regularly

  • Participating in key internal meetings including weekly status updates and planning sessions

  • Build our UI/UX library to ensure brand and UX consistency across our entire product lines.

  • Learning new trends and implementing them within Love, Bonito’s technology ecosystem

Qualification and Experience

  • Previous freelancing / startup experience

  • Online portfolio with a range of interactive/visual samples

  • Minimum of 3-5 years of experience in UX design

  • Excellent understanding of user experience design for the Web, mobile, or touch devices.

  • Experience with Sketch, Adobe Photoshop, or other design tools.

  • Ability to prototype and demonstrate design concepts to extended stakeholders using Invision, Principle or Framer tools.

  • Fluent in responsive design, native mobile/tablet UI UX design.

  • Advance knowledge of major mobile platforms. Strong design portfolio, either of client projects or personal ones.

  • Experience in conducting user research through various methods, and abilities to translate research finding into tangible product feature requirements or improvements is a plus

Please send in your CV to careers@lovebonito.com with the subject: "Application for UX/UI Designer". Only shortlisted candidates will be contacted.

Data Engineer - HQ, Singapore

The role

You will be tasked with the monumental responsibility of shaping Love, Bonito into a more data-driven team by kickstarting the development of our data warehouse. You will be responsible for Love’ Bonito’s data architecture and will spearhead exciting data projects that will be instrumental in driving the performance of the group.

You should have

  • A self starter with a strong work ethic and ‘get things done’ attitude

  • A genuine curiosity to know how things work and how to make them better

  • A knack for solving problems in a creative manner

  • Humility and self confidence in being comfortable with the fact that you will be the wizard who will be building the underlying infrastructure, but ultimately always in a supporting role for all other teams

  • Focus and a high attention to detail especially in understanding the intricacies of how and why a data pipeline works as it does

  • Strong project management skills especially with meaty data warehousing projects

  • Strong relationship management and influencing abilities; ability to build strong relationships and trust with internal and external stakeholders

  • Strong project management skills and ability to manage and influence other functional peers

Main responsibilities

  • Create and maintain optimal data pipeline architecture and warehouse

  • Design, and prototype data processing pipelines that are used for making product decisions

  • Build/Improve and deploy data tools for data analysis

  • Create and expansion of ETL data flows from all data sources i.e. web analytics, e-commerce store, retail POS, ERP etc.

  • Design, construct, install, test and maintain highly scalable data management systems

  • Assemble large, complex data sets that meet functional business requirements

  • Continuously identify, design and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability

  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies

  • Build high-performance catalog algorithms, prototypes, predictive models and proof of concepts

  • Implement web tracking to provide advanced reports on the customers’ experience

  • Integrate new data management technologies and software engineering tools into existing structures

  • Collaborate closely with other functional stakeholders especially BI, Marketing and Management to support in their data infrastructure needs

  • Work closely alongside BI team who will be responsible for the visualizaton and building of reports

Experience & Preferred Qualifications

  • Highly proficient in MySQL/MariaDB

  • Experience in AWS Redshift

  • Programming proficiency in at least major language such Python/Java/Scala

  • 3+ years of experience in a Data Engineer role with a degree or higher in Computer Science, Electronics or Electrical Engineering, Software Engineering, Information Technology or other related technical disciplines.

  • Experience in building data pipelines using Hadoop, Spark is a big plus

  • Strong project management and organizational skills

  • Experience supporting and working with cross-functional teams in a dynamic environment

  • Able to communicate and collaborate with business stakeholders to understand data requirements and translate them

Please send in your CV to careers@lovebonito.com with the subject: "Application for Data Engineer - HQ, Singapore". Only shortlisted candidates will be contacted.


Software Engineer - HQ, Singapore

The role

You’ll have front seat experience in impacting women across the globe through fashion and technology. You’ll have the opportunity to work across both online and offline internet products that creates delightful shopping experiences for women around the world. Love, Bonito’s community is well known for their passion and love of life; let’s create the best products to further enhance their experience. Most importantly, you’ll be part of an amazing journey of building the best technology teams in the region.

You should have

  • Good grasp of the Love, Bonito brand and unique proposition

  • A self starter with a strong work ethic and ‘get things done’ attitude

  • A genuine curiosity to know how things work and how to make them better

  • A knack for solving problems in a creative manner

  • Humility and self confidence

  • A high attention to detail

  • Strong project management skills especially with meaty data warehousing projects

  • Good relationship management and ability to work with Product team

Main responsibilities

  • Build performant features, well tested in Magento 2

  • Drive a project from prototype phase to production and work closely with product managers and business stakeholders

  • Optimize existing code to improve load and render time

  • Improve code quality with unit tests

  • Integrate Magento 2 with external platforms and services such as Zendesk and Facebook Business

Qualifications & Experience

  • Proficiency in HTML, CSS, Javascript

  • Experience in programming language PHP and NodeJS

  • Experience in at least one Javascript UI libraries/framework such as Knockout, Angular, React or Vue

  • Experience in at least one of CSS preprocessor such as LESS or SASS

  • Experience in developing and deploying in cloud using AWS

  • Experience in relational databases such as MySQL, MariaDB or PostgreSQL

  • Experience in writing REST APIs

  • Open in giving and receiving feedback

  • Experience in functional programming and reactive programming

  • A degree or higher in Computer Science, Software Engineering, Information Technology or other related technical disciplines

  • 2 years of experience, preferably some domain experience in e-commerce industry

Please send in your CV to careers@lovebonito.com with the subject: "Application for Software Engineer - HQ, Singapore". Only shortlisted candidates will be contacted.


Business Development

Business Development Associate - HQ, Singapore

The role

As the Business Development Associate, you will have a front seat experience in impacting women across the globe by contributing to the international expansion of Love, Bonito. You will be responsible for researching, analyzing and rolling out new market strategies and launches, and will be an active contributor to our rapid expansion beyond the shores of Singapore. Reporting directly into the Head of Business Development, you will play a pivotal role in shaping Love, Bonito through this exhilarating phase.

You should have / be

  • Good grasp of the Love, Bonito brand and unique proposition

  • Strong entrepreneurial spirit, self starter, get-your-hands dirty attitude

  • A performance-driven attitude and a thirst and hunger for results

  • Solid analytical and critical thinking skills

  • Outstanding interpersonal skills; ability to develop and maintain relationships with both internal and external stakeholders

  • Outstanding communication and sales skills; ability to pitch to potential partners the Love, Bonito brand, story, and unique proposition

  • Solid project manager, multi-tasker; ability to handle tight deadlines while being detail-oriented

  • Able to work both independently and collaboratively with various teams

  • A high degree of self-organization and prioritization abilities

  • A personable, fun and charismatic personality

  • A love for travel and immersion in other cultures

Main responsibilities

  • Market research & analysis: New market research, modelling and analysis for international expansion opportunities

  • Partner pitching: Seek out and pitch to potential partners for new market entry

  • Internal pitching: Translating market roll out plans to palatable presentations and budget plans for management / board approval

  • Project management: Develop roll out plan for new market entry and lead in project management from research to eventual launch, including mobilizing and managing all internal stakeholders i.e., Merchandising, Marketing, whenever relevant

  • Growth: To constantly keep tabs on global market trends and grow network of potential retail/franchise/e-commerce partners to identify potential high growth opportunities

  • Franchise/marketplace partnerships: Develop as well a light touch strategy for secondary zones by leveraging on strategic and synergistic local partners

  • Franchise management: Farm relationships with existing franchise partners to maximize Love, Bonito’s presence in the respective local markets

  • Special projects: Be involved in new cross-department projects i.e. flagship roll-out

Qualifications & Experience

  • 3+ years of relevant work experience

  • BA/BS degree from top university in business, economics, communications or relevant fields

  • Excellent written and verbal communication skills

  • Highly numerate with solid excel skills

  • Superb business acumen and strong critical thinking skills

  • Analytical with good ability to make sensible judgment calls with quantitative and qualitative information

  • Past experience in e-commerce would be a bonus

  • Singaporeans only 

Please send in your CV to careers@lovebonito.com with the subject: "Application for Business Development Associate - HQ, Singapore". Only shortlisted candidates will be contacted.



Community & Customer Experience

Community Workshop Executive - HQ, Singapore

The role

You will be responsible for strengthening the relationship and stickiness between Love, Bonito and our customers through bringing together and growing the community of women by coming up with initiatives, events, workshops of various kinds to constantly engage and connect with them through our brand values.

You are instrumental in building Love, Bonito’s most powerful strategic advantage: customer loyalty and advocacy.

You should have / be

  • A passion for and genuine love for people

  • A Love, Bonito ambassador who believes in and embodies our culture and core values

  • An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships

  • A fast learner, possess strong events management skills

  • Relatable, have empathy and the ability to read people and body languages well

  • Creative and discerning in coming up with ideas / initiatives for the community that they will enjoy

  • A self-starter, proactive and hands-on approach. Get it done right and fast!

  • Strong project management, events planning and execution abilities

  • Strong communication skills to influence the community and internal stakeholders

  • Be sensitive to and have the ability to recognize the needs and wants of the community

  • Absolutely comfortable speaking to both large and small groups of people

  • A great sense of humour and not take yourself too seriously!

  • A fun, energetic and charismatic personality

  • Dedicated to deadlines and have excellent time-management to always be on schedule

Main responsibilities

  • Plan, conceptualize and execute workshops to grow and engage the LB community

  • Work closely with various teams within the company to ensure the successful execution of workshops

  • Work closely with partners, external vendors and other brands to ensure as much value as possible for the brand and community

  • Propose and plan well-balanced workshops for each quarter which covers key pillars such as Fashion, Styling, Health & Wellness, Lifestyle, etc

  • Host and run workshops

  • Constantly and consistently gather feedback from the LB community to improve offerings

  • Deliver post-workshop analysis and reports on ROIs after every session

  • Administrative duties as required

Qualifications & Experience

  • Previous experience with marketing, content planning and comms preferred, but not required

  • Diploma/Degree in marketing, public relations, communications or related studies

  • Desire to work in a dynamic and fast-paced environment

  • Good team player, highly initiative, diligent and fun-loving

  • Pays attention to details and works with a positive attitude to meet deadlines

  • Excellent time management skills and independent worker

  • Only Singaporean and Permanent Residents

Please send in your weekly availability, CV and portfolio to careers@lovebonito.com with the subject: "Application for Community Workshop Executive -HQ, Singapore". Only shortlisted candidates will be contacted.


Customer Experience Special Projects Manager - HQ, Singapore

The role

You will be responsible for ensuring that we constantly and consistently provide our customers with the best experience through all touchpoints offline and online, by improving, innovating and coming up with new initiatives that not only meet their needs, but will WOW them. You are instrumental in building Love, Bonito’s most powerful strategic advantage: customer loyalty and advocacy.

You should have / be

  • A customer-centric mindset - always thinking of the customer first!

  • A passion for customer experience and service.

  • The magic balance between intuition, experience of what you know works, and research/data driven recommendations.

  • A knack for seeing needs & gaps and coming up with creative solutions to fill them.

  • Track record for of developing complex customer-oriented operations and global projects with cross-functional stakeholders

  • Proven experience in creating and driving innovative solutions to drive positive results in customer satisfaction

  • Prior professional experience with with optimization, processes, systematic organization, project management

  • A strong interest and knowledge in consumer psychology, and studying & predicting customer behaviours.

  • A fast learner, possess excellent organizational, budgeting and project management skills

  • A self-starter, proactive and hands-on approach. Get it done right and fast!

  • Strong communication skills and ability to influence teams and project stakeholders.

  • Be sensitive to and have the ability to recognize the needs and wants of the Love, Bonito community.

  • Dedicated to deadlines and have excellent time-management to always be on schedule.

  • Excellent time-management and analytical skills to ensure flawless execution of projects and solve problems which may arise

Main responsibilities

  • Propose, plan, budget and oversee specific projects which will constantly bring the #LBexperience to next levels

  • NPS: Roll out NPS across e-commerce and retail touchpoints and support in the continuous monitoring NPS score

  • Work closely with the operations and engineering teams to identify and guide customer experience enhancements

  • Work closely with various other teams within the company to ensure the successful execution of customer experience projects

  • Constantly look into and analyze all customer touchpoints for areas of improvement

  • Develop project scopes and objectives, involving all relevant stakeholders and ensuring feasibility

  • Develop a detailed project plan, budget and monitor progress of projects
    Measure project performance and ROI using appropriate markers

  • Constantly seek opportunities for improvement and innovation for the #LBexperience and propose new projects

  • Constantly and consistently gather feedback from the LB community / conduct research to improve the #LBexperience

  • Projects include: Flagship alteration service, In-store queue management and efficiency, Initiatives to engage our customers while they wait in line for fitting rooms & cashiers, In-store LB shopping bags, etc.

KPIs

  • NPS score

  • Customer Retention Rate (LTV)

  • Customer Equity Improvements

  • Efficiency Improvements

Qualifications & Experience

  • At least 3 years experience in customer service or marketing roles.

  • Diploma/Degree in marketing or related studies.

  • Desire to work in a dynamic and fast-paced environment.

  • Good team player, highly initiative, diligent and fun-loving.

  • Pays attention to details and works with a positive attitude to meet deadlines.

  • Excellent time management skills and independent worker.

Please send in your weekly availability, CV and portfolio to careers@lovebonito.com with the subject: "Application for CX Special Projects Manager". Only shortlisted candidates will be contacted.