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When will my tier status be downgraded?

Member tier: Your tier status will never expire.

Silver tier: Your tier status will be downgraded to Member tier if you do not hit the accumulated spend of $500 over a 12-month period from the date you joined LBCommunity+.

Gold tier: Your tier status will be downgraded to Silver or Member if you do not hit the accumulated spend of $1200 over a 12-month period from the date you joined LBCommunity+.

 

 

However, if your tier status was upgraded within the last 3 months before your anniversary, you’ll maintain your tier status till your next anniversary. Here’s an example: 

  • A customer joins LBCommunity+ on Jan 2020 as Member status
  • On her 1st anniversary Jan 2021, she is still Member status as she only spent $300 within the last 12 months
  • On Nov 2021, she spends $500 in Nov 2021 and is upgraded to Silver
  • On her 2nd year anniversary Jan 2022, she maintains her Silver tier status because she was upgraded to Silver in last 3 months

 

 

 

 

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