We've got you covered.

TOP

What happens if I missed my delivery?

Standard & Express delivery options:
After 3 unsuccessful delivery attempts, your parcel will be returned to us. But we'd be more than happy to redeliver your order!

Take note: additional redelivery fees will apply.

Pick-up via POPStation:
Once your parcel's ready for collection, head on down to your selected kiosk within the next 5 days! All uncollected orders will be returned to Love, Bonito in 7 business days. But we'd be more than happy to redeliver your order!

Take note: additional redelivery fees will apply.

Redelivery Fees:
- Standard Courier: S$2
- POPStation: S$2
- Click&Collect at our retail outlets: S$2
- Express Courier: S$3.50

*All unclaimed parcels exceeding 6 months will be cleared and no replacements/reimbursements/refunds will be made.

Still unsure?
Drop us a note here and we'll do our very best to get back asap! Our Customer Care team works all weekdays (10am - 6.30pm SGT), excluding Singapore public holidays. Or, drop by a store and ask us IRL.
 

Ask

Welcome to Love, Bonito

Can’t find what you are looking for?
 
Your first order?

Welcome to Love Bonito

Hey, you are now being redirected to the site. Note that your cart will remain active on this site for 30 days.

Go to Site Stay on this site