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Covid-19: Store Re-opening

Are your stores open?

Yes! Our retail stores have reopened on 25th June 2020 (with measures in place!)
See our store operating hours here.

What measures is #teamLB taking in view of the current Covid-19 situation?

Your health & safety are our top priority. We're committed to providing you the best possible experience we can, both online and in-stores.

More information can be found here.

How do I make returns or store exchanges during this period?
Super Special Considerations will be provided to the existing Returns & Exchange Policy in view of the circuit breaker measures, so you will have better flexibility in returning or exchanging your order(s).
For online orders made from 7 April to 31 July 2020:
  • Mail your returns anytime from now till 31 August 2020 via a traceable mode of postage to the following address - 8 Pandan Crescent #05-01 Singapore 128464
  • Return at any of our Singapore Love, Bonito stores from 25th June 2020. We accept returns until 31 August 2020 for orders made within the above period. See our store operating hours here.
For in-store purchases made from 6 March to 6 April 2020:
  • Make an exchange at any of our Singapore Love, Bonito stores when we reopen, till 31 August 2020. Your purchase receipt is required for an exchange.
When will the Click & Collect option at stores be available?

Click & Collect option will be available on our website on 25th June 2020 onwards.

Will alteration services be available?

Alteration services will not be available until further notice. 

Can you extend my retail Gift Card since your stores were closed from circuit breaker to 24th June 2020?

We totally understand - we are happy to extend it and are excited to see you back in stores soon!

Gift Cards expired between 7 April 2020 - 24 June 2020 will be extended and allowed for redemption up till 30 July 2020.



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