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Store Information

Where are your store(s) located?

You can find out more about our stores here.

Click here to find out more on our store locations and operating hours!

What are your store payment options?

We accept cash in our local currency (Singapore Dollar) and most major credit cards. Take your pick!

We accept cash in our local currency (Singapore Dollar) and most major credit cards. Take your pick!

What is the retail stores' exchange and refund policy?

Store Exchange

1. For store purchases, you're more than welcome to make an exchange within 30 days at any of our stores (no matter which outlet you purchased from)

2. Please make sure your item(s) are unworn, unwashed, unaltered, and still have their tags on.

3. For us to facilitate an exchange, you must have a valid receipt or order number for your purchase

4. You may exchange to another item:

  • Exchange to lower value item - No refunds or reimbursements will be made
  • Exchange to higher value item - A top up is required

Refunds

1. All sales/exchanges are final

2. We do not provide refunds for store purchases.

*Purchase of sale items, intimates, swimwear, accessories, lifestyle and gifts are final and cannot be returned, exchanged or refunded.

Store Exchange

1. For store purchases, you're more than welcome to make an exchange within 30 days at any of our stores (no matter which outlet you purchased from)

2. Only products in its original condition with the product tags still intact will be valid for exchanges

3. For us to facilitate an exchange, you must have a valid receipt or order number for your purchase

4. You may exchange to another item:

  • Exchange to lower value item - No refunds or reimbursements will be made
  • Exchange to higher value item - A top-up is required
  • Only the discounted value of the item paid will be exchanged

5. Exchanges to a Retail Gift Card is not allowed.

Refunds

1. All sales/exchanges are final

2. We do not provide refunds for store purchases.

*Purchase of sale items, intimates, swimwear, accessories, lifestyle and gifts are final and cannot be returned, exchanged or refunded.

 

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