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Store Information

Where are your store(s) and the operating hours?

You can find out more about our stores here.

What are your store payment options?

We accept cash in our local currency (Singapore Dollar) and most major credit cards. Take your pick!

What is the retail stores' exchange and refund policy?

Store Exchange

1. For store purchases, you're more than welcome to make an exchange within 30 days at any of our stores (no matter which outlet you purchased from)

2. Please make sure your item(s) are unworn, unwashed, unaltered, and still have their tags on.

3. For us to facilitate an exchange, you must have a valid receipt or order number for your purchase

4. You may exchange to another item:

  • Exchange to lower value item - No refunds or reimbursements will be made
  • Exchange to higher value item - A top up is required


1. All sales/exchanges are final

2. We do not provide refunds for store purchases.

*Purchase of sale items, intimates, swimwear, accessories, lifestyle and gifts are final and cannot be returned, exchanged or refunded.

Still unsure?
Drop us a note here and we'll do our very best to get back asap! Our Customer Care team works all weekdays (10am - 6.30pm SGT), excluding Singapore public holidays. Or, drop by a store and ask us IRL.


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