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How do I exchange my online order?

Exchange Policy for Online Orders

Online purchases can be exchanged in any Love, Bonito Singapore physical stores within 30 days from the date you receive your order. A top-up will be required for an item of a higher value.

Please make sure that your item(s) are unworn, unaltered and still have the tags intact.

The following categories are not returnable: Sale items, intimates, swimwear, accessories, lifestyle and gifts. Sale of these product categories are final and cannot be returned, exchanged or refunded.

Once an exchange for an online order has been made, it cannot be further be returned for Store Credit.

Exchanges can only be made at our stores. If you are unable to visit our stores, please opt for a return instead. You will be refunded in the form of store credit, which can be used to on your next purchase.

 

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