You'll receive Store Credit in your Love, Bonito account for returning an order within 14 business days from when we receive your order.
- Store Credit has no expiry, are non-transferable and non-refundable.
- Gift Cards that have been deposited to a Love, Bonito account for Store Credit cannot be reversed or retrieved back as a Gift Card.
- Store Credit in a Malaysia-registered Love, Bonito account can only be used on www.lovebonito.com/my
You can check your account's available Store Credit here.
Store Credit is the value available in your account that can be used as a method of payment for your online order.
- Checkout as per normal
- On Checkout - Payment Page, select the redeem button
- All available store credit is applied, if the order is less then your store credit, remaining store credit stays in your account
Store Credit in Malaysian Ringgit (RM) can only be used on our website (www.lovebonito.com/my)
Have Store Credit but it's showing up as $0?
Store Credit for returns will be issued to the same account that the order was made with. You might want to do a quick check that you're logged in to the correct account :)
Do also ensure you're viewing your account's Store Credit in the correct website. For Store Credit in Malaysia Ringgit (RM), you should be able to view your credit here.
We'll keep any unused credits safe for you in your account, ready for use on your next purchase!
Orders paid with Store Credit can be returned. But just to be 100% sure, please take some time to check out our Returns Policy for more information on exclusions!
You can also check an item's eligibility to be returned in your order history here.
We issue Store Credit for returns based on your order’s currency and are unable to convert it to another!
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