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Covid-19 Store Closure

When will your stores be reopening?

The following Love, Bonito Malaysia stores have reopened!

Mid Valley Megamall

My Town Shopping Centre

Jumpa @ Sungei Wang

Sunway Pyramid Shopping Mall

1 Utama

Queensbay Mall

More information on our operating hours can be found here.

Our store in Genting Highland's SkyAvenue will remain closed until further notice but we will be sure to update our social media once they are reopened.

 
How do I process my returns or store exchanges?

Returning an online order
Not to worry, our returns time frame will be extended from 30 days to 90 days from the date you receive your order.

Once the Movement Contol Order has been lifted, you can return your order to us via the following options:

1. Post your return via CollectCo kiosks
A flat rate of RM7.00
Find your nearest CollectCo kiosk here
Create a CollectCo return label here
Return must be made within 90 days from the date of delivery

2. Post your return via PostCo kiosks
Flat rate of RM7.00
Find your nearest PostCo kiosk here
Book a parcel return with PostCo here
Select ‘Love, Bonito’ as your ‘Return to’ location
Return must be made within 90 days from the date of delivery

If CollectCo/PostCo is not available in your area, please reach out to us here.

Can I still shop online?

www.lovebonito.com/my is open 24/7 and we are always here to chat on social @lovebonito and at hellomy@lovebonito.com.

 

Will delivery of my online purchases be affected?

We will continue to deliver your purchases to you. Due to the Movement Control Order, please expect some delivery delays, especially in Eastern region.

 

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