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What is the status of my return?

You'll receive Store Credit to your account within 14 business days from when we receive your order. Once your return order has been processed, the return status will be updated in your account's dashboard here.

Method of return:

  1. Via CollectCo/PostCo/Courier
    • Hold on to your tracking slip until we have confirmed your return
    • For return deliveries without a tracking number, we're unable to confirm receipt of your parcel until it has been processed
    • We're only able to process your return credits only after receiving your order
  2. Returned your order at our Malaysia store
    • You'll be given a stamped copy of your returns form acknowledging your return at our store

To check your Store Credit balance:

  1. Log into your Love, Bonito account
  2. Click here


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