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Other Information

Can I earn or redeem points when for purchases via other countries' websites?

As of now, LBCommunity+ is only available to our customers shopping via our Malaysia, Singapore and International sites.

Be sure to follow us on Instagram @lovebonito_my or subscribe to our newsletter to stay updated on our special promotions and perks! 

I have other questions regarding my LBCommunity+ account. Who can I contact?

Feel free to write to us at hellomy@lovebonito.com, we’ll be happy to help!

How do I change or update my personal details?

You can update your personal details in My Profile section.  Do note that your Birthday can only be updated once.

I have a suggestion for your LBCommunity+ loyalty program. Who can I contact?

We love hearing from you! You can send us your feedback here.

How do I leave LBCommunity+?

We are sad to see you go. If you want to opt out of the program, head over to this page here and click on the Leave LBCommunity+ button that can be found on the bottom of the page.

What happens if I leave and decide to join again?

Great to see you again - we missed you! Unfortunately, your tier level and point total linked to your previous account will be lost. You’ll have to begin at a Member tier. So make sure you’ve thought long and hard before leaving!

Note: You can leave LBCommunity+ and still be our customer!

How will my personal information be used?

We’ll never sell or misuse your information. Your personal information is used in compliance with our Privacy Policy.

 

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