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I am unable to log into my account, what do I do?
Easy! First, head over to our login page and key in your email. If you're prompted to enter your password: You're already registered and have an existing account with us If you're not sure about your log in details, go ahead and try to reset your...
I have reset my password but did not receive any emails. What can I do?
It's possible the password reset email got filtered into your junk or spam folder. Please do a quick check and if it's still nowhere to be found, drop us a message and we'll help you out.
How can I close my account with Love, Bonito?
We're so sorry to see you leave! :( But before you go - we'd like to inform you that closing an account means we'll lose all records of your purchases. If you've placed an order recently, we strongly suggest keeping your account open until the return...
Why am I not receiving email updates and newsletters?
It's possible our newsletters may have landed in your junk or spam folder! Please do a quick check and if they're still nowhere to be found, drop us a message here.
I'm moving countries, how do I change my Love, Bonito account?
Here's the best part - you don't need to :) Depending on the country you are moving to, select the relevant shipping website: Ship to Singapore Ship to Malaysia Ship Internationally Use your existing username and password to login Orders...
Still unsure?
Drop us a note here and we'll do our very best to get back asap! Our Customer Care team works all weekdays (10am - 6.30pm SGT), excluding Singapore public holidays. Or, drop by a store and ask us IRL.
 

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