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I received a wrong item, what should I do?

We're so sorry for mixing up your order!

Please contact us, here, within 45 days from the date of delivery with the following information:

  1. Your Order Reference (e.g LBWW002123456)
  2. The product code of item you have ordered
  3. The product code of item you have received

We'll be in touch on the next steps to take.

Items returned must be unworn, unwashed, unaltered, and with their tags intact.

We're so sorry for mixing up your order!

Please contact us at hello@lovebonito.com within 45 days from the date of delivery with the following information:

  1. Your Order Reference (e.g LBWW002123456)
  2. The product code of item you have ordered
  3. The product code of item you have received

We'll be in touch on the next steps to take.

Items returned must be unworn, unwashed, unaltered, and with their tags intact.

 

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