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How do I return my order?

For all Hong Kong orders:

Please refer to our list of Return methods here!

For all other international orders:

  1. Pack the item(s) and the completed Returns Form together in a parcel. You can download a copy of the returns form here.
  2. Send your parcel using a traceable* mode of delivery to: 
    8 Pandan Crescent #05-01 Singapore 128464

    Your return must be made within 45 days from the date of delivery

  3. Store Credit will be added into your account within 14 business days from when we receive your parcel.

*It’s important that your return is sent to us via a traceable mode as we'll not be responsible for any lost mail sent through non-traceable mailing options.

 

In view of circumstances around Covid-19, our returns policy will be extended from 45 days to 90 days from the date of delivery during this period.

For all Hong Kong orders:

Please refer to our list of Return methods here!

For all other international orders:

  1. Pack the item(s) and the completed Returns Form together in a parcel. You can download a copy of the returns form here.
  2. Send your parcel using a traceable* mode of delivery to:
    8 Pandan Crescent #05-01 Singapore 128464
  3. Store Credit will be added into your account within 14 business days from when we receive your parcel.

*For return orders, you will be responsible for any return shipping or taxes incurred. It’s important that your return is sent to us via a traceable mode as we'll not be responsible for any lost mail sent through non-traceable mailing options.

 

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