All purchases made between January 24, 2020 to February 23, 2020 at Hong Kong Popup Store are eligible for a return for Store Credit, as long as you have a valid purchase receipt and your return reaches us within 30 days from the date of purchase.
- Product categories we accept include clothing, bags and shoes (*See exclusions below)
- Please make sure all items are unworn, unwashed, unaltered and still have their tags intact!
- After your return's been confirmed, you'll be issued an online Store Credit equivalent to the purchase price of each returned item.
*We do not accept returns for Sale items (excluding items purchased during Big Basket Deal), intimates, swimwear, accessories, lifestyle and gifts. Sale of these product categories are final and cannot be returned, exchanged or refunded.
Simply follow these steps below if you'd like to make a return for your in-store purchase -
1) Create a Love, Bonito account here if you do not have an existing account with us.
2) Drop us an email at firstname.lastname@example.org with your account email and snapshot of your purchase receipt. Our Customer Care team will be in touch with you shortly how to proceed with a return for Store Credit. :)