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What is the status of my return?

You'll receive Store Credit to your account within 14 business days from when we first receive your order. Once your return order has been processed, the return status will be updated in your account's dashboard here.

Methods of return

1) Via ReBOUND (For Hong Kong customer only)

  • Pack your item(s) and a completed Returns Form together in a parcel. You can download a copy of the form here.
  • Register your return order with Rebound here 
  • You will receive a QR code to make a return (valid for 14 days)
  • Drop off your parcel at your selected kiosk using the QR code

2) Via a traceable mode of courier (Other International customers)

  • Hold on to your tracking slip until we've confirmed your return
  • We're only able to process your return credits only after receiving your order at our warehouse

To check your Store Credit balance:

  1. Log into your Love, Bonito account
  2. Click here
 

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