Privacy Policy:

All pictures used from www.lovebonito.com must be credited.
LOVE, BONITO respects the privacy rights of our customers and we will only track statistics for business purposes.
No private information will be disclosed to unrelated entities unless required by law.
All email addresses in our mailing list is strictly kept confidential.
VRV PTE. LTD. Reserves the right to make amendments to any of the above policies.

Exchange Policy:

If you have received a defected piece, please drop us an email at admin@lovebonito.com and we'll confirm the exchange details. We will only do exchanges for items that are brand new, unworn with tags intact should they come with it.

We will not offer cash refunds will unless the exact same piece is that is pending an exchange is Out of Stock.
*There may be a 0.5”-1” difference in our given measurements. In such cases, the variance may not be considered as a defect.

If you have purchased an incorrect size, please drop us an email at admin@lovebonito.com and we'll confirm the exchange details.

All exchanges have to be done within 30 days after delivery of parcel. The piece must be intact with the original Love, Bonito label & tag. It must be in brand new condition; not worn or washed. All exchanges are final and further requests of exchanges will be denied.

**Only applicable to instock (non-sale) items. Exchanges in size does not apply to items from the Sale section.

 Love, Bonito will not be liable should you purchase our merchandize from a third party merchant and will not accede to any request of exchanges/ returns if the article was not purchased from us directly through the site.

Love, Bonito does not offer returns due to unsuitability.

Please enclose a note with the following details when sending the defected item back to us.
The note can be handwritten but in the following format:
1) Name:
2) Email address:
3) Mailing address:
4) State Defect (eg, there is a hole in the dress, stain that cannot be removed etc):
5) Account details for refund of postage: Bank Account number & type

The returned parcel is the buyers' responsibility till it arrives at our Warehouse. Once the parcel you have sent arrives at our Warehouse, our Customer Service Team will send you an email to confirm receipt. We will proceed to send the new parcel out to you.

Do mail the parcel back to our office at the following:

To: LOVE, BONITO Warehouse

Attn: Exchange/Defects Department
68 Kallang Pudding Road
#03-02 SYH Logistics Building
Singapore 349327