We are committed to making shopping fuss-free and enjoyable for you. Kindly read through the following terms prior to making your purchase. Through procuring our merchandises and services would mean that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them.

Delivery:

• Love, Bonito is not able to amend orders nor combine orders which were separately made once they have been confirmed. Kindly ensure that the correct size, colour and address have been inputted prior to making payment.
• All orders are processed within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays (Singapore).
• VRV PTE. LTD. will not be held liable for any lost parcels / damaged items mailed out should customer/ visitor opt for normal/ regular postage.
• Meet-ups are only offered during two festive season currently and request for this outside this time-period are handled at the sole discretion of Love, Bonito.

Exchanges/Returns:

• All exchanges have to be done within 30 days after delivery of parcel.
• There are strictly no returns. An exchange will be done if the item(s) sent to you is incorrect or defected*. Love, Bonito will reimburse normal postage for defected / wrong item(s) sent to customer. There is strictly no cash refund unless the exact same piece is Out of Stock.

*There may be a 0.5”-1” difference in our given measurements. In such cases, the variance may not be considered as a defect.

• We do provide exchanges in size**. However, postage will be borne by the customer as all measurements have been provided. Customers are highly recommended to mail the item via registered mail to us. Love, Bonito will not proceed on with the exchange if the parcel does not reach us and is not liable for loss mails sent via normal mail. 
• All exchanges are final and further requests for exchange will be denied.

**Exchanges will only be done for an item(s) that has its tag intact (should it come with it) and is unworn, not wash, requests for exchanges for articles which does not meet all three conditions will be declined duly.

**Only applicable to instock (non-sale) items. Exchanges in size does not apply to items from the Sale section.

• All exchanges/ returns will be processed and dealt with by the Exchange/Defects Department and they will only be handled by way of mailing. Love, Bonito reserves the right to reject any request to mail these items alongside with a new order.

Payment:

• For customers who choose PayPal as their payment method, order(s) will be reserved for 2 hours upon receiving an invoice. Customers who choose Internet Banking as their payment method will have their order(s) reserved for 12 hours upon receiving an invoice. PayPal payments are immediate and therefore a 6 hours timeframe we have decided to implement. We will make an exception of 12 hours for customers who opt for Internet Banking due to unforeseen circumstances i.e. I-banking device left at home/work, internet banking problems.
• Payment details have to be submitted via the link sent to your email and all orders will automatically be cancelled if payment is not received within this stipulated timeframe. Cancelled orders cannot be reversed and Love, Bonito will not be held liable if the payment details are not provided for within this timeframe.
• Love, Bonito aims to verify all internet-banking payment efficiently. It is the responsibility of the customer to provide relevant details required for Love, Bonito to process her/ his order. Love, Bonito will not be accountable for delays caused by incorrect/ insufficient payment details provided. In the event where we’re unable to verify payments, Love, Bonito would require the assistance of the customer to process the order as quickly as we can.

Products:

• Colors of products may differ due to color calibration of individual's computer and it might appear darker in reality due to strong studio lighting used.
• A difference of 0.5”-1” between the item(s) received from what which was provided for in our given measurements may not be considered as a defect.
• Love, Bonito will not be liable should you purchase our merchandize from a third party merchant and will not accede to any request of exchanges/ returns if the article was not purchased from us directly through the site.

Product Care:

• You are advised to hand wash all Love, Bonito apparels without soaking for the first few washes.
• Low to Medium heat ironing is encouraged for all products except those that contain silk, satin and chiffon. We would encourage steaming or ironing them using indirect heat (by placing a fabric/cloth between the item and iron).

Usage of Site:

• Love, Bonito may feature pictures, articles, information, digital images, text, data, games, surveys, contests, promotions, advertising, logos, trademarks and other forms of content*** we deem will be of interest to our customers or visitors. This Content can be viewed, transferred, shared and stored by our customers and guest. However, the ownership of this Content belongs to Lovebonito.com & blog.lovebonito.com and by downloading or storing of this Content does not render the customer or visitor the rights nor ownership to it.

***Collectively, content composite one or more of the following - text, data, music, sound, graphics, images, pictures, photographs, videos, software or other forms later created or not known at this time.

• Content extracted from Lovebonito.com & blog.lovebonito.com and published or shared on any platforms must be credited. VRV Pte. Ltd. reserves the rights to pursue legal actions against unauthorized usage of this Content.

VRV PTE. LTD. Reserves the right to make amendments to any of the above Terms & Conditions